Not at all! That’s what’s great about this service. As long as we have access to enter the yard, you do not need to be home. We will always still send you a text when we are on our way so you are aware. 

Safety is one of our top priorities. Not just for you and your dogs but also for our team. If weather conditions are not safe to work in, such as heavy rain or thunder and lightening, we will postpone service to the following day. If we are unable to service your yard the following day we will be back out to service your yard on your next scheduled service date. If we accumulate enough snow that completely covers your yard we will either wait for the snow to melt or reschedule for your next scheduled service date.

Safety is one of our top priorities. We do everything we can to ensure the safety of your pups. We will send you a reminder the day before your service, ALWAYS send a text message when we are on our way with an arrival time, take a picture of your locked gate when we are done for our records (you can receive these pictures upon request) and we sanitize our equipment after every yard to prevent cross contamination. Lastly, our staff has gone through training looking for abnormality in your pets waste. These can be signs that your dog is getting sick and should see a vet for their expert opinion. We will alert you ASAP if we notice any abnormality in the waste.

Absolutely. We always work with caution to not cause damage to your property but in the unlikely event of an accident, you will not be responsible for any unplanned costs

Our technicians arrive to your property with one of our clearly marked trucks and wear the proper uniform with our logo on them.

We automatically charge the card on file upon completion of each service instead of charging you a monthly fee. No other scooping company does this but we find this to be the best way for our clients because we don’t want to charge anyone if the service was skipped for any reason.

We understand that things come up such as; you had to scoop the yard yourself, you are out of town, or you forgot to unlock the gate. Just give us a call or email us at info@regionscoopers.com and let us know. We’re always willing to re-schedule.